Phone System Features
Uncompromising service quality with all the features of an enterprise-class telephone system and no equipment costs.
Clear Connection: Red Road Telecom provides the highest quality phone service. Our service does not have the problems usually associated with Voice-Over-IP (VoIP) because we do things a little differently.
Integrated Services: We provide high-speed Internet service as well as local and long-distance phone and fax service. So, we can connect all your telecommunications services together smoothly, and you benefit from the savings with a single monthly bill.
We’ve Got Your Number: Keep your existing phone number, or we can assign one to you. Give each staff member a dedicated number that rings both the desk phone and the cell phone (ask about our Mobile Extension). Assign different numbers to different projects or departments. Create “phantom” numbers that don’t have desk phones, just voice mailboxes.
Great Call Handling: Park, Page, and Transfer with single-button ease, even between offices or between islands. Conference calling: create 3-way conferences on the fly, or create “meet-me” dial-in conferences with moderators, session recording, and web-based control. Day, Night, and Break Modes: control where incoming calls are sent and where “dial-zero-for-operator” goes; on a preset schedule or with the push of a button.
Natural Directory: All a caller needs to know is your name. Our amazing voice-activated company directory recognizes the spoken name of any staff member and transfers the call. You can even assign names to special projects or departments, to be recognized in the same way.
Your Messages Your Way: We provide voice mail, email, and fax services and we can cross-connect them so you’ll never miss another important communication (ask about our Unified Messaging).