Service Features

Here are the major service features available with Red Road Telecom hosted PBX service. Some of these features can also be implemented with Line Replacement - please inquire and we'll be glad to discuss your specific needs.

In the following listing, click on the feature name to see more information about that feature.

On Call™

A caller selects "reach the agent on duty", and our system automatically transfers the call to the logged-in agent anywhere in the world.

Mobile Extension

“Twin” your desk phone with up to 3 outside numbers.  Clients call your direct number or choose your extension and all of your designated phones ring at once.  Take the call on any phone, transfer easily between them.

Faxology™

Red Road's Faxology™ Service brings your fax communications into the 21st century.  No busy signals, email-to-fax as well as fax-to-email, automatic protected archives, fax broadcast, and we can even read your fax to you...

Unified Messaging

Receive your messages wherever you are, whatever form they take.  Red Road Telecom's Unified Messaging features erase the boundaries among voice, email, and fax communication.

Call Center

Big-Business Call Handling for Small Business!  Handle more calls with fewer staff, and enable staff members at different locations - even on cell phones - to share the load of incoming calls with a professsional and uniform...

Conference Center

Improve customer communications with your own dedicated Conference Center.