Red Road Telecom VoIP and Hosted PBX Blog
Here are some tips, ideas, information and advice about VoIP hosted business phone service and all the related technical and procedural considerations surrounding it. Contact us any time if you have a question or idea you’d like us to explore!
Voice Over Internet Protocol technology has been around since the 80’s, believe it or not! Our founder was the first to offer VoIP phone service along with the first commercial wireless Internet service in Hawaii in 1996.
As the technology continues to evolve, we are seeing more and more coordination of the different flavors of voice, fax, email, voice, video communication – Unified Communications, which also got its start in the 80’s, is in the mainstream now and Red Road Telecom is one of the leaders of that transformation.
Working From Home
Especially during the COVID-19 crisis, businesses need staff to operate from home as if they were in the office. We can help.
Temporary Call Forwarding
Make sure you receive calls even if your normal phones are not available.
Appointment Reminder System
Red Road Telecom’s Business Phone Service includes a multi-mode automated Appointment Reminder System.
SMS – Of course you can text with your business number!
SMS integration with your business phone number!
Free Yourself From Hold Hell — Buddy On Hold™
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Chained to your phone, can’t take or make any calls, can’t leave your desk, listening to horrible muzak…Never Again!
Your Domain Name, Your Network, Your Passwords
If someone installs a safe in your office, would you let them set the combination and not even give it to you?
VoIP Can’t Do? Park a Call
Remember “Call for you on line 2”? Old analog systems could do that, most VoIP cannot. Ours can!
Analog or Digital Phone Line?
Is your fax or alarm line analog or digital? What’s the difference, and why does it matter?
Why You Should Never Press “RESET”
Makes sense to push the RESET button when your Internet stops working, right? Nope!!